I am a human-centered Product Designer who feels strongly about accessible design.
With more than 10 years of experience, I have worked on everything from sending a magazine to print to making human-centered designs with thoughtful visual design and user experience. I’ve been put on multiple staff augmentation projects because I work well with clients and deliver beautiful design solutions backed by strategy and research. And I LOVE to collaborate – the more brains, the better the work.
I was recognized by Lowe’s CEO for taking action and delivering results:
“Took Action and Delivered Results for the team this quarter. When our UX Lead was forced to take medical leave, Joleen stepped in immediately. Joleen took the bull by the horns and kept the work moving, handling her own responsibilities while also picking up the work of the UX Lead. That support was critical to keeping us on track during a challenging stretch.
She didn’t just demonstrate Take Action—she stepped into a leadership role above her level as a Senior Designer. She rallied the team, sustained progress on the business-critical Services Sales Tools effort, and made sure we nailed our deadlines. She also led the effort to finalize training materials for that same initiative—materials and timing our partners in Store Operations were depending on.”
Clients I’ve Worked With
Lowe’s, Radian, Ford, Kleenex, Wilson Sporting Goods, Caesars Entertainment, VSP, Dominos Canada, Jewelers Mutual,
Home Hardware, Bluegrass Cellular, RJ Reynolds, Klarna, JB Hunt, North Highland, Life Fitness, DFin,
Birdi, Maximus, Truma, Wawa, Verizon, Walgreens
My Tools
✅ Miro
✅ Powerpoint
✅ Keynote
✅ Adobe Photoshop
✅ Adobe Illustrator
✅ InVision
✅ Figma
✅ Sketch
✅ Adobe XD
My Design Process
Discovery
Competitive analysis, user research, accessibility audits
Define
Jobs to be done, identify pain points & opportunities, journey mapping
Design
Sketch, wireframe, high-fidelity design comps,
I believe design should be simple, accessible,
and beautiful, with a hint of fun.
✨ Every user should be able to use your site or product. ✨ Design consistency is key to telling a strong story. ✨ Beautiful design draws people in, while robust content and smart user experience keep them coming back.
Fun Facts About Me
I have 2 dogs, 3 cats, 1 gecko, and 1 snake and 4 Pigeons 〰️ I have too many houseplants to count 〰️ I am a certified yoga teacher 〰️ I have been a vegetarian for 26 years 〰️ I am dyslexic with numbers (no wonder math has always been a challenge) 〰️ I love bugs 〰️ I love lifting weights 〰️ I am terrified of mascots 〰️ I ride horses and rescue and rehab pigeons.